Privacy Policy
This notice explains what information Noctlight collects, why we use it, when it is shared, and the choices available to customers.
1. Scope and controller
This Privacy Policy applies to Noctlight websites, online stores, customer support, and related services. Noctlight determines how personal information is used for these services. Our store is hosted through ecommerce and service providers, including Shopify, that process information on our behalf or under their own terms.
2. Information we collect
- Identifiers and contact data: name, email, telephone number, billing and shipping addresses.
- Order and payment data: items, transaction status, refunds, fraud signals, and limited payment details handled by payment processors.
- Device and activity data: IP address, browser, device identifiers, cookies, pages viewed, referral source, and interactions.
- Communications: support requests, reviews, customization files, photos, survey responses, and preferences.
- Inferences: likely interests or product preferences derived from activity, where permitted.
3. How we use information
We use information to process and deliver orders; provide support; prevent fraud; maintain security; improve products and site performance; personalize services; comply with legal obligations; and send marketing where permitted. We do not use personal information for materially different purposes without appropriate notice or consent.
4. Sharing and disclosures
We may disclose information to ecommerce platforms, payment processors, fraud-prevention services, analytics and advertising providers, carriers, warehouses, installers or service partners, professional advisers, authorities, and transaction successors. We do not sell personal information for money. Certain advertising or analytics disclosures may be considered “sharing,” “sale,” or targeted advertising under some state laws.
5. Cookies and privacy signals
We use essential, preference, analytics, and advertising technologies. Available choices may include browser settings, our consent banner, advertising-industry tools, and legally recognized opt-out preference signals such as Global Privacy Control where required.
6. Retention and security
We retain information only as reasonably needed for orders, warranties, disputes, accounting, security, and legal compliance. We use reasonable safeguards, but no system is completely secure.
7. Your privacy rights
Depending on location and applicable law, you may request access, correction, deletion, portability, restriction, or opt-out of certain sale, sharing, targeted advertising, or profiling. You may also withdraw consent and appeal a denied request where provided by law. We will verify requests and will not discriminate for exercising protected rights.
8. California notice
California residents may have rights under the CCPA, as amended, if the law applies to our processing. The categories collected and disclosed are described above. To submit a request or authorized-agent request, email us with the subject “California Privacy Request” or contact us below. We honor qualifying browser-based opt-out preference signals where required.
9. Children and international transfers
Our services are not directed to children under 13, and we do not knowingly collect their information. Information may be processed in countries with different privacy laws; appropriate safeguards are used where legally required.
10. Changes
We may update this notice to reflect operational or legal changes. The revised date appears above.
Detailed notice of collection
| Category | Typical source | Business purpose |
|---|---|---|
| Contact and order information | You, checkout, customer support | Fulfillment, communication, returns, warranty |
| Payment and fraud information | Payment and security providers | Authorization, risk review, dispute handling |
| Internet activity | Cookies, pixels, logs, analytics | Security, performance, measurement, personalization |
| Customization content | Files, photos, plans, messages you submit | Quotation, visualization, production, support |
Marketing communications
Marketing emails are sent where permitted and include an unsubscribe mechanism. Transactional emails about orders, security, policy changes, and service are not marketing. Unsubscribing from marketing does not prevent necessary order communications.
Verification and authorized agents
To protect customers, we may match request details to account or transaction records and request additional verification. Authorized agents may be required to provide signed permission and evidence of authority. We may deny or limit requests where an exception applies and will explain available appeal rights where required.
Contact Noctlight
info@noctlight.com · +1 310-912-9508
1628 Wellesley Ave, Los Angeles, CA 90025, United States












